- Emotional Intelligence
- Presentation Skills
- Working in Multicultural Environment
- Communication Skills
- Time Management
- Being Positive
Emotional Intelligence
Soft Skills are a combination of people skills, communication skills, social skills etc that are equally important to master along with other skills for any individual to be able to successfully function towards their goals and towards the company’s goals, navigate the environment etc. Soft skills must complement the hard/technical skills. Soft skills are very essential to be able to deal with people be it customers, shoppers, team members etc.
Background
This learning capsule is designed for any individual who wants to be in control of their emotions. It is important to be able to understand the emotions of oneself and the people around you, as that will always help function in a much better manner.
Learning Capsule Highlights
In this learning capsule, we will understand the following:- Definition of Emotional Intelligence
- Importance of Emotional Intelligence/Emotional Quotient
- Types of Emotional Intelligence
- Components of Emotional Intelligence
Learning Outcomes
At the end of this capsule, one will understand clearly what it means to be emotionally intelligent and how one can learn EI to be able to study and react better in different emotional situations with different people.
Delivery of Program
This training capsule will be delivered through Self Led E-Learning via our online Learning Management System. In our E-Learning environment, all of the capsules have been designed by industry experts and are stimulating and interactive but you will lead your own training at your own rate going through each capsule at a time and pace that suits you.
Presentation Skills
Soft Skills are a combination of people skills, communication skills, social skills etc that are equally important to master along with other skills for any individual to be able to successfully function towards their goals and towards the company’s goals, navigate the environment etc. Soft skills must complement the hard/technical skills. Soft skills are very essential to be able to deal with people be it customers, shoppers, team members etc.
Background
In today’s day and age, making presentations is part of our everyday tasks at work. Although making presentations is no scientific task, there are still always nuances that need to be done right for one to deliver an impressive presentation.
Learning Capsule Highlights
In this capsule, we will cover the following:- Importance of Presentation Skills
- Tips, Techniques and Tricks for a great presentation
- Types of Presentations
Learning Outcomes
By the end of this capsule, one would get to know good presentation skills. With lot of examples and tricks the delegate will be able to deliver successful presentations each and every time.
Delivery of Program
This training capsule will be delivered through Self Led E-Learning via our online Learning Management System. In our E-Learning environment, all of the capsules have been designed by industry experts and are stimulating and interactive but you will lead your own training at your own rate going through each capsule at a time and pace that suits you.
Working in Multicultural Environment
Soft Skills are a combination of people skills, communication skills, social skills etc that are equally important to master along with other skills for any individual to be able to successfully function towards their goals and towards the company’s goals, navigate the environment etc. Soft skills must complement the hard/technical skills. Soft skills are very essential to be able to deal with people be it customers, shoppers, team members etc.
Background
Working in multicultural environments can be a satisfying and rewarding experience. However, there are challenges that come with it as well. If one can overcome these efficiently and have the right attitude, then it will most definitely be an over-whelming experience.
Learning Capsule Highlights
In this capsule, we will learn the following:- What is a multicultural environment?
- What are multicultural skills?
- Benefits of working in a multicultural environment
- Challenges and how to overcome them in a multicultural environment
Learning Outcomes
By the end of this capsule, the training will be in a better position to adapt to different cultural environments thereby being able to enjoy the benefits of these different cultures. Understanding the importance of multiculturalism will bring with it a lot of flexibility to the workplace and one’s life.
Delivery of Program
This training capsule will be delivered through Self Led E-Learning via our online Learning Management System. In our E-Learning environment, all of the capsules have been designed by industry experts and are stimulating and interactive but you will lead your own training at your own rate going through each capsule at a time and pace that suits you.
Communication Skills
Soft Skills are a combination of people skills, communication skills, social skills etc that are equally important to master along with other skills for any individual to be able to successfully function towards their goals and towards the company’s goals, navigate the environment etc. Soft skills must complement the hard/technical skills. Soft skills are very essential to be able to deal with people be it customers, shoppers, team members etc.
Background
Communication skills involve listening, speaking, observing and empathising. We are communicating with the people around us and the environment every second of our lives. However, for many of us, communicating more clearly and effectively requires learning some important skills.
Learning Capsule Highlights
In this capsule, we will see the following:- What is communication and types of communication
- What are good communication skills?
- The 7 Cs of communication
- How to communicate effectively at the workplace?
Learning Outcomes
At the end of this capsule, all trainees will be able to ensure that they are able to communicate effectively and efficiently in all situations with anybody. This is the most important soft skill to master as communication is of utmost importance for existence.
Delivery of Program
This training capsule will be delivered through Self Led E-Learning via our online Learning Management System. In our E-Learning environment, all of the capsules have been designed by industry experts and are stimulating and interactive but you will lead your own training at your own rate going through each capsule at a time and pace that suits you.
Time Management
Soft Skills are a combination of people skills, communication skills, social skills etc that are equally important to master along with other skills for any individual to be able to successfully function towards their goals and towards the company’s goals, navigate the environment etc. Soft skills must complement the hard/technical skills. Soft skills are very essential to be able to deal with people be it customers, shoppers, team members etc.
Background
Time Management is a virtue. People who can manage their time efficiently functions in a more organised manner and is also able to accomplish more in a shorter period of time. This in turn ensures a stress-free life thereby improving life overall.
Learning Capsule Highlights
In this capsule, we will see the following:- What is time management and its importance in everyday life?
- Good time management skills
- Strategies to ensure time management
- How to improve one’s time management skills
Learning Outcomes
At the end of this capsule, an individual will be able to clearly prioritise, focus and accomplish much more both at work and personally. This will improve his / her overall focus towards life thereby enabling them to lead happier and satisfied lives.
Delivery of Program
This training capsule will be delivered through Self Led E-Learning via our online Learning Management System. In our E-Learning environment, all of the capsules have been designed by industry experts and are stimulating and interactive but you will lead your own training at your own rate going through each capsule at a time and pace that suits you.
Being Positive
Soft Skills are a combination of people skills, communication skills, social skills etc that are equally important to master along with other skills for any individual to be able to successfully function towards their goals and towards the company’s goals, navigate the environment etc. Soft skills must complement the hard/technical skills. Soft skills are very essential to be able to deal with people be it customers, shoppers, team members etc.
Background
A positive outlook always will ensure you get through the most difficult times of life. However, we completely understand it is easier said than done. But with practice this can be made easy and with positivity comes success and a feeling of powerfulness.
Learning Capsule Highlights
In this capsule, we will see the following:- What does it mean to be a positive person?
- How does this effect one’s job and living?
- How to train to be more positive
Learning Outcomes
At the end of this capsule, an individual will have a new lookout at life. This will ensure more confidence in facing all situations thereby ensuring a healthier environment to live in.
Delivery of Program
This training capsule will be delivered through Self Led E-Learning via our online Learning Management System. In our E-Learning environment, all of the capsules have been designed by industry experts and are stimulating and interactive but you will lead your own training at your own rate going through each capsule at a time and pace that suits you.
