Booking

  1. All bookings are subject to availability of seats.
  2. Bookings are done on First Come First Served basis.
  3. Booking shall only be confirmed once the due payments are received either through website or pay by link.
  4. Booking closes 7 days before the date of virtual delivery and 60 days before the date of physical delivery*.

Payment Terms

  1. Virtual Delivery (Learning Capsules)
    1. Immediate payment via website at the time of booking (pay by link in selected cases)
  1. Physical Delivery (Training Workshops)
    1. Immediate payment via website at the time of booking or pay by link within 3 working days of confirmation receipt

Refund & Cancellation Policy

  1. You can cancel your booking and the booking amount will be refunded. You can do so by writing to us at info@direczion.com
  2. Please check the number of days in advance you need to request the cancellation and the corresponding deductions.
  3. Once you request the cancellation of your booking, it will take us approximately 7 business days to cancel the booking and initiate a refund. You will be notified of the same.
  4. The money shall be transferred back to the source of transaction; it may take up to 30 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by us.
  5. Certain administrative costs are associated with the bookings. The refund would be made upon deduction of all such administrative costs including bank charges and applicable taxes, if any
  6. Deductions are made as per below:
  1. Virtual Delivery (Learning Capsules):
    1. Cancellation is requested 30+ days before delivery date (20% deduction)
    2. Cancellation is requested 15+ days before delivery date (30% deduction)
    3. Cancellation is requested 7+ days before delivery date (50% deduction)
    4. Cancellation is requested less than 7 days before delivery date (100% deduction)
  1. Physical Delivery (Training Workshops):
    1. Cancellation is requested 90+ days before delivery date (20% deduction)
    2. Cancellation is requested 60+ days before delivery date (30% deduction)
    3. Cancellation is requested 30+ days before delivery date (50% deduction)
    4. Cancellation is requested less than 30 days before delivery date (100% deduction)

Venues, Dates and Content

  1. All the information on the website is correct at time of publishing.
  2. Management reserves the right to make changes to the date and venue, should it be necessary.

VAT

  1. The charges mentioned are inclusive of VAT
  2. Our VAT registration No. GB 345342412

Transfer Policy (Training date change)

  1. Virtual Delivery (Learning Capsules):
    1. Transfer is possible if requested 15+ days before the delivery date
    2. Transfer not possible if requested 15 days before the delivery date
  2. Physical Delivery (Training Workshops):
    1. Transfer is possible if requested 30+ days before the delivery date
    2. Transfer not possible if requested 30 days before the delivery date

Please Note:

  1. Filling an e-booking form for a scheduled workshop constitutes acceptance of these booking terms and conditions.
  2. All disputes are subject to the exclusive jurisdiction of the courts of the United Kingdom.

         

 * In the case of Physical Training (Training Workshops) Direczion reserves the right to accept/not accept the booking. In case the booking is not accepted by Direczion an intimation to the client will be done within 5 working days of the booking & a full refund will be initiated.